AFTER SALES SERVICE

MICHEL HERBELIN

TWO YEAR INTERNATIONAL GUARANTEE

Your watch is backed by an international TWO YEAR guarantee covering all material and manufacturing defects revealed in the course of normal use and on condition that the watch has not been opened.
To register your guarantee, you must fill in the guarantee registration card with your official Michel Herbelin agent. Failure to do so will mean your watch is not covered by the guarantee.
Your guarantee covers parts and labour, but does not cover transport and insurance costs.

GUARANTEE EXCLUSIONS
The battery comes with your new watch, but is not covered by the guarantee
The leather strap : The better the strap is treated and cared for, the longer it will last. it cannot be covered under the warranty.
Any damage to the glass or the case or to any part of the outside of the watch or as a result of being dropped or a shock or exposure to chemical or corrosive products is not covered by the guarantee.
Damage resulting from improper handling or incorrect opening cannot be included within the guarantee.
Non-waterproof watches are not guaranteed against contact with water. Any waterproof watch which has been opened must go through a waterproofing check before it can be covered by the guarantee.

The Service centres for South Africa are:

LUXCO IMPORTERS
BLOCK G , GROUND FLOOR, PINMILL FARM, 164 KATHERINE STREET, SANDOWN , SANDTON
TEL: 011 448 2210
Contact Persons : LYNNE ANDERSON – la@luxco.co.za or GLYNIS STEYN - gs@luxco.co.za

_____________________________________________________________________________________

ON TIME WATCH SERVICE (Servicing the Cape Region only)
UNIT 12, PRESTIGE BUSINESS PARK, DEMOCRACY WAY, MARONI, CAPE TOWN, 7441
TEL. 0861192824
Contact person: THYS WILLEMSE
_____________________________________________________________________________________

ARCHARY'S THE SERVICES (Servicing the Natal Region only)
SHOP 4B, 151 MUSGRAVE ROAD, CNR. MUSGRAVE & CLIFTON PLACES, MUSGRAVE, DURBAN, 4062
TEL. 031 201 4431
Contact persons: DEENA & NEIL ARCHARY
_____________________________________________________________________________________

TW STEEL

TWO YEAR INTERNATIONAL GUARANTEE

TW Steel is guaranteed for two years from the date of purchase. This guarantee is valid provided that your TW Steel watch was sold by an authorised TW Steel dealer and that the Guarantee Card was fully and properly fulfilled by the latter.

This guarantee covers the defects in material or resulting from manufacturing of the watch.

GUARANTEE EXCLUSIONS
- Battery, crystal, strap;
- Damage resulting from an accident, normal wear, negligence, misuse, abuse or from the intervention of any person not authorised to repair TW Steel watches
- Loss and theft;
- Incidental or consequential damage arising from the failure or malfunction of the watch as well as from any inappropriate usage, lack of precision, malfunction or lack of conformity of the watch.

In case of defects covered by this guarantee, your watch will be, at the sole option of the TW Steel agent repaired or replaced free of charge. This is the sole obligation of TW Steel resulting from this guarantee.

The guarantee becomes void in the event that any person not duly authorised by TW Steel or its representatives attempts to repair the claimed defect.

The Approved Service Centres for South Africa are:

LUXCO IMPORTERS
BLOCK G , GROUND FLOOR, PINMILL FARM, 164 KATHERINE STREET, SANDOWN , SANDTON
TEL: 011 448 2210
Contact Persons : LYNNE ANDERSON – la@luxco.co.za or GLYNIS STEYN - gs@luxco.co.za

_____________________________________________________________________________________

ON TIME WATCH SERVICE (Servicing the Cape Region only)
UNIT 12, PRESTIGE BUSINESS PARK, DEMOCRACY WAY, MARONI, CAPE TOWN, 7441
TEL. 0861192824
Contact person: THYS WILLEMSE
_____________________________________________________________________________________

ARCHARY'S THE SERVICES (Servicing the Natal Region only)
SHOP 4B, 151 MUSGRAVE ROAD, CNR. MUSGRAVE & CLIFTON PLACES, MUSGRAVE, DURBAN, 4062
TEL. 031 201 4431
Contact persons: DEENA & NEIL ARCHARY
_____________________________________________________________________________________

ROTARY

LIFETIME INTERNATIONAL GUARANTEE

All Rotary watches come with a lifetime guarantee on the movement. In order to qualify, your watch must be serviced at an official Rotary Service Centre every three years.

Once you have purchased your watch you need to register your watch for servicing and protect your lifetime guarantee.

www.rotarywatches.com/en/lifetime-guarantee

If you do not register, your watch will be guaranteed for two years from date of purchase.

This guarantee is valid provided that your Rotary watch was sold by an authorised Rotary dealer and that the Guarantee Card was fully and properly fulfilled by the latter.

This guarantee covers the defects in material or resulting from manufacturing of the watch.

GUARANTEE EXCLUSIONS
- Battery, crystal, strap;
- Damage resulting from an accident, normal wear, negligence, misuse, abuse or from the intervention of any person not authorised to repair Rotary watches
- Loss and theft;
- Incidental or consequential damage arising from the failure or malfunction of the watch as well as from any inappropriate usage, lack of precision, malfunction or lack of conformity of the watch.

The Approved Service Centres for South Africa are:

CARRINGTONS
211 PRESIDENT STREET , GERMISTON, GUATENG
TEL: 011 825 2700 E-MAIL: carjewel@ffg.net
Contact Persons: LAURA DE LUCA ; WILLIAM WATSON

_____________________________________________________________________________________

ON TIME WATCH SERVICE (Servicing the Cape Region only)
UNIT 12, PRESTIGE BUSINESS PARK, DEMOCRACY WAY, MARONI, CAPE TOWN, 7441
TEL. 0861192824
Contact person: THYS WILLEMSE
_____________________________________________________________________________________

ARCHARY'S THE SERVICES (Servicing the Natal Region only)
SHOP 4B, 151 MUSGRAVE ROAD, CNR. MUSGRAVE & CLIFTON PLACES, MUSGRAVE, DURBAN, 4062
TEL. 031 201 4431
Contact persons: DEENA & NEIL ARCHARY
_____________________________________________________________________________________

For any further Repair enquiries contact: LUXCO IMPORTERS
TEL: 011 448 2210
Contact Persons: Brad Guymer - bg@luxco.co.za or GLYNIS STEYN - gs@luxco.co.za
_____________________________________________________________________________________

TITAN

TWO YEAR INTERNATIONAL GUARANTEE

TITAN is guaranteed for two years from the date of purchase. This guarantee is valid provided that your TITAN watch was sold by an authorised TITAN dealer and that the Guarantee Card was fully and properly fulfilled by the latter.

This guarantee covers the defects in material or resulting from manufacturing of the watch.

GUARANTEE EXCLUSIONS
- Battery, crystal, strap;
- Damage resulting from an accident, normal wear, negligence, misuse, abuse or from the intervention of any person not authorised to repair TITAN watches
- Loss and theft;
- Incidental or consequential damage arising from the failure or malfunction of the watch as well as from any inappropriate usage, lack of precision, malfunction or lack of conformity of the watch.

The guarantee becomes void in the event that any person not duly authorised by TITAN or its representatives attempts to repair the claimed defect

The Approved Service Centres for South Africa are:

CARRINGTONS
211 PRESIDENT STREET , GERMISTON, GUATENG
TEL: 011 825 2700 E-MAIL: carjewel@ffg.net
Contact Persons: LAURA DE LUCA ; WILLIAM WATSON

_____________________________________________________________________________________

ON TIME WATCH SERVICE (Servicing the Cape Region only)
UNIT 12, PRESTIGE BUSINESS PARK, DEMOCRACY WAY, MARONI, CAPE TOWN, 7441
TEL. 0861192824
Contact person: THYS WILLEMSE
_____________________________________________________________________________________

ARCHARY'S THE SERVICES (Servicing the Natal Region only)
SHOP 4B, 151 MUSGRAVE ROAD, CNR. MUSGRAVE & CLIFTON PLACES, MUSGRAVE, DURBAN, 4062
TEL. 031 201 4431
Contact persons: DEENA & NEIL ARCHARY
_____________________________________________________________________________________

For any further Repair enquiries contact: LUXCO IMPORTERS
TEL: 011 448 2210
Contact Persons: Josh Hodgskin – jh@luxco.co.za or GLYNIS STEYN - gs@luxco.co.za
_____________________________________________________________________________________

CROSS WRITING INSTRUMENTS

FULL LIFETIME GUARANTEE
All Cross writing instruments and desk set penholder mechanisms are unquestionably guaranteed against mechanical failure, regardless of age.
Any Cross product or part requiring service under this warranty will be repaired or replaced at no charge when received at our factory from the consumer (postage and insurance are the responsibility of the consumer, and processing fees may apply). Any such product that is no longer in production and cannot be repaired will be replaced by a comparable Cross product. Leads, erasers and ink refills exhausted in the course of normal use, and emblems and other customized decorations, are excluded from this warranty; also excluded are fountain pen nibs and other parts damaged from impact, unreasonable use or obvious abuse. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument.

This warranty gives you the specific legal rights, and you may have other rights which vary from state to state or jurisdiction to jurisdiction.

Warning: Pen caps can obstruct breathing. Keep out of mouth. This product in not intended for children.

FULL ONE-YEAR LEATHER GUARANTEE
All Cross personal accessories are unquestionably guaranteed against mechanical failure and defects in workmanship for one year from the date of purchase.
Any Cross accessory or part requiring service under this warranty will be repaired or replaced at no charge when received from the consumer at our factory. Postage and insurance are the responsibility of the consumer, and processing fees may apply. Any such product that is no longer in production and cannot be repaired will be replaced with a comparable Cross product. Logos, engraving and other decorations are excluded from this warranty, as are parts damaged from impact, unreasonable use or obvious abuse, and materials which become worn in the course of normal use. This warranty gives you specific legal rights, and you may have other rights which vary from state to state or jurisdiction to jurisdiction.

The Approved Service Centres for South Africa are:

LUXCO IMPORTERS
BLOCK G , GROUND FLOOR, PINMILL FARM, 164 KATHERINE STREET, SANDOWN , SANDTON
TEL: 011 448 2210
Contact Persons: NIKI ROWLANDS - nr@luxco.co.za or GLYNIS STEYN - gs@luxco.co.za